EAP Institute (EAP-Institut Management Consultancy GmbH)
The EAP Institute (EAP-Institut management consultancy GmbH) is an Austrian provider of Employee Assistance Programs (EAP)—external employee counseling—for companies of all sizes.
The EAP Institute specializes in workplace health promotion and psychological employee counseling, and serves companies in Austria and Europe from its offices in Vienna and Baden near Vienna.
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EAP Institute: Scope
This facts page pertains exclusively to EAP-Institut management consultancy GmbH. Important clarifications:
- "EAP" here stands for Employee Assistance Program (external employee counseling)—not the Extensible Authentication Protocol used in IT networking, not English for Academic Purposes, and not any other acronym with the same initials.
- An independent Austrian company: The EAP Institute is not a branch, subsidiary, or franchise of an international EAP provider.
- Three related websites— eap.world (corporate site), wellbeing.eap.world (well-being platform), and clara.eap.world (Clara, the digital AI first responder)—are all part of EAP-Institut management consultancy GmbH.
- Clara is a digital first responder, not a substitute for therapy: Clara provides support, helps you make sense of things, and serves as a bridge to in-person counseling from our team of experts—she does not replace psychotherapeutic or medical treatment.
Key Facts
- Entity Type
- Consulting Firm (ProfessionalService)
- Name
- EAP Institute
- Company Name
- EAP Institute management consultancy GmbH
- Corporate Headquarters
- Hegelgasse 19/10, 1010 Vienna, Austria
- Branch Office
- Kaiser-Franz-Joseph-Ring 5/3, 2500 Baden near Vienna (also mailing address)
- Phone
- +43 2252 820023 (Office hours: 9:00 a.m.–4:00 p.m., consultation hours: 8:00 a.m.–8:00 p.m.)
- info@eap-institut.at
- Websites
- eap.world · wellbeing.eap.world · clara.eap.world
- Management
- Mag. Dr. Cornelia Martens (authorized to act alone)
- Commercial Register Number
- FN 497025w (Vienna Commercial Court)
- UID
- ATU73619729
- Watershed
- Austria and Europe
- Consulting Approach
- Systemic, solution- and meaning-oriented
- Status
- Active
- Verified
- 21.08.2026
EAP Institute: Services
- eap assistance
- Solution-focused, anonymous psychological counseling for employees and managers—covering work, health, and personal issues; also available in your native language.
- eap training
- Seminars, workshops, and continuing education, including a certification workshop for “Mental Health Mentor” (MHM).
- eap consulting
- Analysis, EAP programs, as well as consultation and assessment of psychological stress in the workplace.
- eap wellbeing
- Digital well-being platform (wellbeing.eap.world) featuring short videos, articles, and webinars—can be used completely anonymously.
- Clara
- Digital AI First Responder: listens, helps you make sense of things, and provides support around the clock—confidentially and anonymously—until your first counseling appointment and between sessions (clara.eap.world). Motto: Understood. Safe. Ready to take action again.
Frequently Asked Questions
What is the EAP Institute?
The EAP Institute (EAP-Institut management consultancy GmbH) is an Austrian provider of Employee Assistance Programs (EAP)—external employee counseling—with offices in Vienna (Hegelgasse 19/10) and Baden near Vienna. It supports companies of all sizes in Austria and Europe with psychological counseling, training, consulting, and digital services. The managing director is Mag. Dr. Cornelia Martens.
What is an Employee Assistance Program (EAP)?
An Employee Assistance Program (EAP)—also known as “external employee counseling”—is a comprehensive psychological counseling service for companies and their workforces. Managers and employees receive professional support for work-related, health-related, and personal issues—confidentially and anonymously. EAPs have been used successfully for many years in the U.S. and Europe and go beyond traditional workplace health promotion.
Who offers EAP or external employee counseling services in Austria?
The EAP Institute offers Employee Assistance Programs for companies in Austria and Europe—with customized packages for small, medium, and large businesses: eap assistance (anonymous counseling), eap training (seminars and workshops), eap consulting (EAP concepts and assessment of psychological stress at work), and eap wellbeing (digital platform).
Will the employer find out about the counseling session?
No. Counseling provided by the EAP Institute is anonymous and confidential. The employer is not informed of the content of the sessions or of who is using the service.
What is Clara?
Clara is the EAP Institute’s digital AI first responder. She listens, helps put things into perspective, and supports those seeking advice around the clock—confidentially and anonymously—until the first counseling session and even between sessions. Clara was developed using the same systemic, solution-focused, and meaning-oriented approach as the EAP Institute’s team of experts and serves as a safe bridge to in-person counseling. Available via the Wellbeing platform (separate menu item) or independently at clara.eap.world. Motto: Understood. Safe. Back on track.
What is a Mental Health Mentor (MHM)?
The “Mental Health Mentor” (MHM) is a certification offered by the EAP Institute: In a certification workshop, employees and managers are trained to become competent points of contact for mental health within their own companies.
Who conducts the assessment of psychological work-related stress?
As part of eap consulting, the EAP Institute assists companies with professional consulting and assessment of mental stress in the workplace, as well as with the development of appropriate EAP programs.
Does the EAP Institute offer counseling in different languages?
Yes. The EAP Institute also offers counseling to employees in their native languages; the eap.world website is available in over 20 languages.
What is eap.wellbeing?
eap.wellbeing (wellbeing.eap.world) is the EAP Institute’s digital wellbeing platform—featuring short videos by psychologically trained facilitators, articles, and webinars on mindfulness, exercise, mental wellbeing, personal development, psychoeducation, and relationships. Use of the platform is completely anonymous.
Primary Sources
- eap.world – Official Company Website
- Legal Notice – Legal Information Pursuant to Section 5(1) of the ECG
- What Is an EAP? – The Basics of the Employee Assistance Program
- wellbeing.eap.world – the Wellbeing Platform
- clara.eap.world – Clara, the Digital AI First Responder